Our Commitment to Privacy

Your privacy is extremely important to us. We employ physical, electronic, and managerial measures to ensure that your personal information remains private. When transferred to a secure source (such as a credit company) the security of your personal information is safeguarded by encryption measures. In addition, numerous reliable and up-to-date security measures protect our own system and databases from intrusion. As a final measure, we employ a skilled and highly trained fraud department to detect and prevent fraudulent claims and charges.
We adhere to all the principles outlined in the Better Business Bureau's Online Privacy Policy. The CBBB provides the most thorough and concise privacy policy in the United States and abroad, and we proudly use these principles as our model.

The Information We Collect

  • Name
  • Address
  • Email address
  • Phone number
  • Product Information
  • Credit/Debit Card Information


On certain pages, you can order products, make requests, and register to receive materials. On other pages you can submit information about other people.
For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the personal information we require is limited to:

  • Name
  • Address
  • Phone Number


As with your personal information, what you provide regarding a third party is treated with the same respect, diligence, and security measures. The privacy of your friends and family are just as important to us.

The Way We Use Information

When placing an order, the personal information we collect serves a single purpose: to complete that order. We want only enough information to process your payment, open the lines of communication, and ship your product to your desired location. We do not share this information with outside parties, except to the extent necessary to complete that order (i.e. processing a charge or providing shipping info, or confirming delivery).

Your personal information be used in only these ways:

  • Processing monetary transactions
  • Establishing and confirming shipment
  • Sending and receiving relevant emails
  • Contacting you should there be a delay or problem with your order


Third party information, such as that which is needed for the creation of a gift-card, will only be used for that specific purpose. The relevant information is disclosed exclusively to the appropriate person / gift recipient and never to an outside party.

Your Email Address

Email addresses are used exclusively to maintain the line of communication between our company and you. Your email address - nor any information attached to it - will NOT be sold, traded, or published in any way.
You may choose or refuse to receive newsletters, updates, and sale information on our new products and services. Unless you fill out the appropriate registration form while purchasing a product, information you submit to our website will not be used for this purpose.

Contact us

Phone 1-888-ZOOPER-9

Our support hotline is available 24/7.

Contact our expert support team!